Legal
Privacy policy
How File Springpath handles personal data from website visitors and enquiry forms.
Data controller
File Springpath, Leigyinn Bldg, Causeway Bay, Hong Kong, is the data controller for personal data collected through this website. Contact: info@file-springpath.click, +85228827352.
Data we collect
When you send an enquiry we collect your name, email address, optional engagement preference, project district or storey notes, and message content. Server logs may record IP address and basic browser information for security.
Purpose and legal basis
We use enquiry data to respond to requests about construction progress dashboards and site reporting, prepare estimates, and keep records of correspondence. We process this information to take steps at your request before entering a contract and for our legitimate interest in operating the business securely.
Retention
Enquiry records are kept for up to twenty-four months unless a longer period is required for an active engagement, dispute, or legal obligation. Server logs are typically rotated within ninety days.
Sharing
We do not sell personal data. We may share information with email or hosting providers that process data on our instructions, or when required by Hong Kong law.
International transfers
If a service provider stores data outside Hong Kong, we take reasonable steps to ensure appropriate safeguards consistent with applicable requirements.
Your rights
Subject to Hong Kong law, you may request access, correction, or deletion of personal data we hold, or object to certain processing. Email info@file-springpath.click with your request. You may also contact the Office of the Privacy Commissioner for Personal Data, Hong Kong, regarding unresolved concerns.
Cookies
Details of cookies appear on our cookies page.